As a Xero Platinum Champion Partner, we have deep expertise in Xero implementation and optimisation, but we're platform-agnostic and will recommend the best software for your specific business needs. We also configure industry-specific software and integrate it with your accounting platform. We also specialise in MYOB, QuickBooks Online, and NetSuite.
Xero Platinum Champion Partners represent the top tier of Xero certified advisors in Australia. This certification means My Accounts has demonstrated advanced Xero expertise, maintains rigorous training standards, serves a significant client base on Xero, and has direct access to Xero support and resources. When you work with a Platinum Partner, you're getting Xero implementation expertise that goes beyond basic setup.
The best choice depends on your business size, industry, and specific needs. Xero excels at user experience, app integrations, and multi-currency for most Australian SMEs. MYOB is strong for complex inventory, job costing, and businesses with established MYOB histories. QuickBooks works well for simple businesses or those in the US ecosystem. NetSuite suits larger enterprises with complex operations. During our discovery process, we assess your requirements and recommend the platform that fits best.
Yes. We specialise in data migration between accounting platforms, including MYOB Classic to Xero, MYOB AccountRight to Xero, QuickBooks Desktop to Xero or QuickBooks Online, Excel spreadsheets to any platform, and legacy systems to modern cloud software. We migrate your chart of accounts, customer and supplier details, invoices, bills, inventory data, and historical transactions - then validate everything for accuracy.
Each business has a unique set of needs, but we commonly implement Hubdoc for receipt capture and document management, Syft for advanced reporting and forecasting, Lightspeed for retail POS integration and ApprovalMax for workflow approvals. We select and configure apps based on your specific business workflows and reporting needs
Yes. We regularly configure multi-entity setups with consolidated reporting across companies, consistent chart of accounts structures, inter-company transaction workflows, tracking and elimination entries, and combined financial dashboards. Whether you have multiple trading entities, franchises, trust structures, or related companies, we'll configure your accounting software to give you both individual entity visibility and group-level reporting. Xero with Syft works particularly well for multi-entity reporting.
Yes, comprehensive training is included in every setup. We provide training sessions tailored to different user roles (bookkeeper, admin, management), screen-recorded video tutorials covering common tasks, written documentation and process guides, quick reference cards for daily workflows, and ongoing support for questions during your first 30 days. Our goal is to make your team confident and self-sufficient in using the system.
Yes. All setup packages include 30 days of post-implementation support for questions and minor adjustments as you start using the system. Beyond that, you can engage our monthly bookkeeping service for ongoing support to refine your setup as your business evolves. We're here for the long term, not just the initial implementation.
